Shipping policy

Effective Date: January 1, 2025

At Mark’s Quick Printing, Inc., we offer both local pickup and nationwide shipping to make receiving your printed products fast and convenient. Please review our detailed shipping policy below.

1. Local Pickup

Customers may pick up their orders at our shop:

Mark’s Quick Printing, Inc.
9567 Page Avenue
Saint Louis, MO 63132

Pickup is available during regular business hours:
Monday–Friday: 9:00 AM – 5:00 PM

We recommend calling ahead to confirm your order is ready.

2. Shipping Options

We ship orders through major carriers, including:

  • UPS

  • USPS

  • FedEx

Shipping methods may include:

  • Standard Ground

  • Priority Mail

  • Express / Expedited Shipping

  • Freight (for oversized products)

Shipping costs are calculated based on:

  • Package weight

  • Size

  • Destination

  • Carrier rates

All shipping fees will be displayed at checkout or included in your quote.

3. Turnaround & Shipping Times

Production turnaround and shipping timelines are separate.

Production Time

Varies by product:

  • Copies & simple prints: Same day or next day

  • Business cards, flyers, brochures: 1–3 business days

  • Banners & yard signs: 1–3 business days

  • Custom apparel: Based on quantity

  • Promo products: Supplier timelines vary

Shipping Time

Shipping carriers determine delivery speeds.
Typical timelines are:

  • UPS/USPS/FedEx Ground: 2–5 business days

  • Priority Mail: 1–3 business days

  • Express: 1–2 business days

We cannot guarantee delivery dates, as delays may occur due to carrier issues, weather, or unexpected conditions.

4. Tracking Information

Once your order ships, you will receive:

  • A tracking number

  • Carrier details

  • Delivery updates (via email or SMS if opted in)

Tracking may take up to 24 hours to update.

5. Shipping Delays

Mark’s Quick Printing, Inc. is not responsible for delays caused by:

  • UPS, USPS, FedEx, or other carriers

  • Weather or natural events

  • Incorrect shipping addresses provided by the customer

  • Carrier labor or transportation issues

  • Holiday volume

We will assist in tracking your package but cannot issue refunds for delays outside our control.

6. Damaged or Lost Packages

If your package arrives damaged:

  • Take clear photos of the package and product

  • Keep all packaging materials

  • Notify us within 3 business days

We will help you file a claim with the shipping carrier.

For lost packages, a carrier investigation must be completed before a replacement can be considered.

7. Incorrect or Incomplete Addresses

Customers are responsible for ensuring all shipping information is accurate.

We are not responsible for:

  • Packages shipped to incorrect addresses

  • Additional carrier fees for address corrections

  • Lost items caused by incorrect customer information

If an order is returned due to address issues, reshipping fees will apply.

8. International Shipping

At this time, we do not offer international shipping.
We ship within the United States only.

9. Questions or Assistance

If you have questions about shipping, tracking, or delivery:

Phone: (314) 426-0419
Email: service@mqprinting.com
Location: 9567 Page Avenue, Saint Louis, MO 63132